CALL US TOLL-FREE: 855-776-8465
Toll Free: 855-776-8465

Returns


Returns Policy

BYOG goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, BYOG accepts returns and will refund payment if and when customers are disappointed by BYOG merchandise for one of the following reasons: (a) the blank items themselves are materially flawed, (b) the quality of the decoration (i.e., the printing or embroidery) is below a reasonable range of expectations, or (c) the design of the final product is materially different from the final design submitted by the customer.


Cancellation Policy

For standard delivery orders you may change or cancel your order within twenty-four (24) hours of submitting your order.

For Rush Delivery orders (any order requiring faster delivery than a standard order), you may not change or cancel your order.